• What are your nameservers?

  Overview When you register a domain name, you need to connect it with your hosting service by updating the domain's nameservers. Nameservers tell the internet where your website's DNS records are managed and where your website hosting service is located. This article explains which nameservers you should use based on your hosting service and how to configure private nameservers if required. Shared Hosting and Semi-Dedicated Hosting Customers If you are using our Shared HostingFew readers

• How to unblock my IP from the Firewall?

  If your public IP address has been blocked in the server firewall you will unable to access any of your sites, cPanel, WHM or Webmail hosted on the specific server. For Managed VPS and Dedicated Customers, please log in a support ticket with our technical support department to get the block cleared. If you are a Shared, Semi-Dedicated or Reseller Hosting (https://Few readers

• How to get help when you need it?

  If you are facing an issue with your Host4Geeks hosting account sometimes you can feel lost, do not worry we are always available 24×7 to help you. When contacting our technical support team it is beneficial to make sure you have some basic information readily available as well as understanding the methods of contacting our support team. Channels to get help There are numerous ways to get help and conFew readers

• How to add daily backups to your reseller hosting service?

  By default our Premium Reseller Hosting services include free weekly backups with a 4-week retention period, that is at any given period of time we will have weekly backups, taken once every week going back to the last 4 weeks available for you to restore from. However, we do understand that this might not be enough for somFew readers

• Does Host4Geeks offer refunds?

  Yes, we offer a 7 Day Money Back Guarantee on all new orders. Please refer to the Billing & Refund policy here.Few readers

• How can I see my available credits and use them?

  Your credit balance is visible to you on the My Invoices page in your client portal. To access the “My Invoices” page, log in to your client portal and select Billing My Invoices from the navigation bar. On the right sidebar, you will see your available credit balance. You can use your credit to pay any unpaid invoice (htFew readers

• How do I complete the Credit Card Authorization form?

  If you have received an email or ticket from or billing and accounting team requesting you to complete the Credit Card Authorization Form, please take a look at the instructions given below. Completing a Credit Card Authorization form is essential for verifying and authorizing credit card transactions securely. Here’s a step-by-step guide: Accessing the Form First, log into your Host4Geeks account. If you do not have an account, you may need to create one. Navigate to the biFew readers

• How to enable Two Factor Authentication for Client Area?

  Two-factor authentication adds an additional layer of security by adding a second step to your login. It takes something you know (i.e. your password) and adds a second factor, typically something you have (such as your phone.) Since both are required to log in, even if an attacker has your password they can’t access your account. ToFew readers