How to unblock my IP from the Firewall?
If your public IP address has been blocked in the server firewall you will unable to access any of your sites, cPanel, WHM or Webmail hosted on the specific server. For Managed VPS and Dedicated Customers, please log in a support ticket with our technical support department to get the block cleared.
If you are a Shared, Semi-Dedicated or Reseller Hosting (https://Few readersHow do I complete the Credit Card Authorization form?
If you have received an email or ticket from or billing and accounting team requesting you to complete the Credit Card Authorization Form, please take a look at the instructions given below.
Completing a Credit Card Authorization form is essential for verifying and authorizing credit card transactions securely.
Here’s a step-by-step guide:
Accessing the Form
First, log into your Host4Geeks account. If you do not have an account, you may need to create one.
Navigate to the biFew readersHow to enable Two Factor Authentication for Client Area?
Two-factor authentication adds an additional layer of security by adding a second step to your login. It takes something you know (i.e. your password) and adds a second factor, typically something you have (such as your phone.) Since both are required to log in, even if an attacker has your password they can’t access your account.
ToFew readersHow to get help when you need it?
If you are facing an issue with your Host4Geeks hosting account sometimes you can feel lost, do not worry we are always available 24×7 to help you. When contacting our technical support team it is beneficial to make sure you have some basic information readily available as well as understanding the methods of contacting our support team.
Channels to get help
There are numerous ways to get help and conFew readersHow to add daily backups to your reseller hosting service?
By default our Premium Reseller Hosting services include free weekly backups with a 4-week retention period, that is at any given period of time we will have weekly backups, taken once every week going back to the last 4 weeks available for you to restore from.
However, we do understand that this might not be enough for somFew readersDoes Host4Geeks offer refunds?
No, due to the intangible nature of our web hosting services, Host4Geeks does not offer any refunds on any of its services unless otherwise specifically stated in your service agreement with us. All services rendered by Host4Geeks are purely on a non-refundable basis.
Host4Geeks No-Refund Policy
1. No Money-Back Guarantee
Host4Geeks does not offer a money-back guarantee. This means that oncFew readersWhat are your nameservers?
If you have a Shared or a Semi-Dedicated hosting account with us, you would need to use the following nameservers at your domain registrar:
ns1.websiteserverbox.comn
ns2.websiteserverbox.com
ns3.websiteserverbox.com
For clients hosted on our Indian servers, you would need to use the following nameservers at your domain registrar:
dns1.websiteserverbox.com
dns2.websiteserverbox.com
If you are a rFew readersHow can I see my available credits and use them?
Your credit balance is visible to you on the My Invoices page in your client portal. To access the “My Invoices” page, log in to your client portal and select Billing My Invoices from the navigation bar. On the right sidebar, you will see your available credit balance.
You can use your credit to pay any unpaid invoice (htFew readers
