Getting Started With Your Odoo Server
Getting Started
Welcome to your Host4Geeks Odoo control panel. This page walks you through your first sign-in.
Your welcome email
After your VM is provisioned, you'll get an email from us with:
A panel URL, e.g. https://203.0.113.42:8443/ (or your hostname if you provided one)
(No password — you set one yourself on first visit)
Step 1 — Open the panel URL
Click the URL in your email. You'll see a browser security warning that looks something like this:
 you control, and access to its DNS settings. Examples:
erp.acme.com — a subdomain of a domain you own
acmeshop.com — a fresh apex domain you've registered
staging-erp.acme.com — a separate domain for your staging instance
Step 1 — Point DNS at your VM
At your DNS provider (Cloudflare, Route 53, GoDaddy, etc.), creSome readersFTP/SFTP Access
SFTP Access
Every Odoo instance comes with its own SFTP login so you can upload custom modules, edit odoo.conf, or download files from the filestore.
Where to find your credentials
Open the instance's management page → scroll to the SFTP Access card.
You'll see four fields:
Field Example What
Host 203.0.113.42 Your VM's public IP
Port 2200Few readersUpdating Odoo
Updating Odoo
The Update Odoo button on the instance page pulls the latest patch release for the Odoo version you're on (e.g. picks up the most recent odoo:18.0 from Docker Hub, including any security fixes).
What "update" means here
This is a patch update only — within the same major version.
Going from To Use the Update button?
| odoo:18.0 (some oldFew readersTroubleshooting
Troubleshooting
Common things that go wrong, and how to fix them.
I can't sign in / I forgot my password
Contact Host4Geeks support. We can reset your panel password from the VM shell — there's no self-service reset path (which is intentional: anyone who could reset your password without proving they own the account would be a security hole).
After the reset, sign in with the password we send, then change it from** Account → Change Panel Password** to something only you know.
MFew readersCreating an Odoo Instance
Creating an Odoo Instance
You can run multiple Odoo instances on the same VM — typically one for production, one for staging, maybe one for testing.
Step 1 — Click "Create Instance"
From the dashboard, click the Create Instance button (top right).
Step 2 — Fill in the form
You'll see a form with three fields:
 | Stops the source Odoo + database foFew readersManaging Instances
Managing an Instance
Once you've created an instance, the Manage button on the dashboard takes you to its management page.
The status pill
Top of the page, next to the instance name:
Pill Meaning
Running (green) Both Odoo and the database are up. Site is reachable (assuming you've attached a domain).
| Stopped (grey) | You've stopped theFew readersHow to install Odoo in Ubuntu?
Odoo is an all-in-one management software that offers a range of business applications that form a complete suite of enterprise management applications targeting companies of all sizes. Odoo is an all-in-one business software including CRM, website/e-commerce, billing, accounting, manufacturing, warehouse – and project management, and inventory.
The Odoo versions currently are in use are:
– Odoo.8.0 Old version, no official support, community support only – Odoo.9.0Few readersWhat does Odoo Management Include?
We offer two levels of management for our Odoo Hosting services, which are as follows:
Basic Managed Service – Free
The basic managed service plan is included by default with all our Odoo Hosting plans and includes the following.
Instance Deployment with Odoo version of your choice out of the Box Installation of Add-on & Modules Upon Request Free Weekly Backups
**AdvancedFew readersHow to connect to your Odoo server using FTP?
With our Odoo hosting service we provide FTP and SSH access to all our clients to upload their contents on the server. Many peoples find SSH access difficult to work on so they use FTP which is very simple to access, they can [download/upload](https://host4geeks.com/knowledgebase/how-to-generate-and-download-a-full-backupFew readers