Managing Instances
Managing an Instance
Once you've created an instance, the Manage button on the dashboard takes you to its management page.
The status pill
Top of the page, next to the instance name:
Pill | Meaning |
|---|---|
Running (green) | Both Odoo and the database are up. Site is reachable (assuming you've attached a domain). |
Stopped (grey) | You've stopped the instance — both Odoo and the database are off. Data is preserved. |
Partial (amber) | One of the two containers is up but the other isn't. Usually transient (e.g. during a restart). If it stays Partial for more than a couple of minutes, contact support. |
Unknown (red) | Something's wrong with the instance configuration. Contact support. |
The status is read live from the underlying containers each time you load the page. Refresh to see the latest.
Power controls
In the Actions card at the bottom of the page:
- Restart Instance — stops both Odoo and the database, waits 8s, brings them back. Used when an Odoo deploy is misbehaving or you've SFTP'd in a new module.
- Stop Instance — turns both containers off. Data is preserved. Saves CPU/RAM until you start it again. Useful for staging/dev instances you don't always need running.
- Start Instance — brings a stopped instance back up.
After clicking any of these, refresh in a few seconds to see the new status — Docker takes a moment to actually start/stop the containers.
Domains
The Domains card lists every domain you've attached, each with an HTTPS or HTTP-only badge.
To add or remove domains, see 04-domains-and-ssl.md.
SFTP access
The SFTP Access card shows the connection details and a quick CLI line. See 05-sftp-access.md for what's at each path and
how to upload custom Odoo modules.
Cloning
The Clone This Instance button opens a small form to make a copy of this instance — same data, different name. Useful for testing changes before applying them to production. See 06-cloning.md.
Updating Odoo
The Update Odoo button pulls the latest patch release of the Odoo version this instance is on. See 07-updating-odoo.md.
Deleting
The Delete This Instance button is collapsed by default — click it to expand a confirmation form. You have to type the instance name exactly to confirm.
Deletion is permanent. It removes:
- The Odoo container
- The database (Postgres + all data in it)
- The filestore (uploaded files)
- The addons directory (your custom modules)
- The SFTP sidecar
- All five named volumes
There is no undo. If you might want this data later, take a backupfirst. We don't have a built-in backup button yet — for now, ask support to take one for you, or use SFTP to download /config/filestore/ and ask support to dump the database.
Updated on: 13/05/2026
Thank you!