Please follow the below steps to connect to your cPanel account using FTP.
1. Access any FTP client. I am using Filezilla FTP client to connect.
2. Go to File and click on Site Manager or click on the icon as shown in the below screenshot.
3. A new window will open and you have to put your host, user, and password in the appropriate fields and make sure to select “Use explicit FTP over TLS if available” from the drop-down for Encryption.
You should receive the username and password in the welcome email sent to your registered email with us. Fill the details as shown in the screenshot below:
4. After the details are added, click on the ‘Connect’ button and it will be connected to your cPanel account where you can upload your website contents.