> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.host4geeks.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing Instances

# Managing an Instance

Once you've created an instance, the **Manage** button on the dashboard takes you to its management page.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/b/7/6/3b7630273e7aca00/postdeploymentpagepng_1a0dto7.png)


## The status pill

Top of the page, next to the instance name:

| Pill | Meaning |
| ---- |
| **Running** (green) | Both Odoo and the database are up. Site is reachable (assuming you've attached a domain). |
| **Stopped** (grey) | You've stopped the instance — both Odoo and the database are off. Data is preserved. |
| **Partial** (amber) | One of the two containers is up but the other isn't. Usually transient (e.g. during a restart). If it stays Partial for more than a couple of minutes, contact support. |
| **Unknown** (red) | Something's wrong with the instance configuration. Contact support. |

The status is read live from the underlying containers each time you load the page. Refresh to see the latest.

## Power controls

In the **Actions** card at the bottom of the page:

* **Restart Instance** — stops both Odoo and the database, waits 8s, brings them back. Used when an Odoo deploy is misbehaving or you've SFTP'd in a new module.
* **Stop Instance** — turns both containers off. Data is preserved. Saves CPU/RAM until you start it again. Useful for staging/dev instances you don't always need running.
* **Start Instance** — brings a stopped instance back up.

After clicking any of these, **refresh in a few seconds** to see the new status — Docker takes a moment to actually start/stop the containers.

## Domains

The **Domains** card lists every domain you've attached, each with an HTTPS or HTTP-only badge.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/b/7/6/3b7630273e7aca00/domainwithsslpng_1psmrw7.png)


To add or remove domains, see [Domain & SSL](https://kb.host4geeks.com/en/article/domain-ssl-1tnk2p8/).

## SFTP access

The **SFTP Access** card shows the connection details and a quick CLI line. See [FTP/SFTP Access](https://kb.host4geeks.com/en/article/ftpsftp-access-1c0qofv/) for what's at each path and
how to upload custom Odoo modules.

## Cloning

The **Clone This Instance** button opens a small form to make a copy of this instance — same data, different name. Useful for testing changes before applying them to production. See [Cloning an Instance](https://kb.host4geeks.com/en/article/cloning-an-instance-1x1s5u4/).

## Updating Odoo

The **Update Odoo** button pulls the latest patch release of the Odoo version this instance is on. See [Updating Odoo](https://kb.host4geeks.com/en/article/updating-odoo-3fjqfr/) .

## Deleting

The **Delete This Instance** button is collapsed by default — click it to expand a confirmation form. You have to type the instance name exactly to confirm.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/b/7/6/3b7630273e7aca00/deleteinstancepng_wmcngn.png)


**Deletion is permanent.** It removes:

* The Odoo container
* The database (Postgres + all data in it)
* The filestore (uploaded files)
* The addons directory (your custom modules)
* The SFTP sidecar
* All five named volumes

There is **no undo**. If you might want this data later, take a backupfirst. We don't have a built-in backup button yet — for now, ask support to take one for you, or use SFTP to download `/config/filestore/` and ask support to dump the database.