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# How to unblock my IP from the Firewall?

If your public [IP address](https://host4geeks.com/knowledgebase/how-to-restrict-access-to-directories-by-ip-address/) has been blocked in the server firewall you will unable to access any of your sites, cPanel, WHM or Webmail hosted on the specific server. For [Managed VPS](https://host4geeks.com/managed-vps/) and Dedicated Customers, please log in a support ticket with our technical support department to get the block cleared.

If you are a Shared, Semi-Dedicated or [Reseller Hosting](https://host4geeks.com/reseller-hosting/) customer you can do this yourself from your Backyard  / Client Area with us.

**Step 1:** Login to your Backyard / Client Portal

**Step 2:** Navigate to Support > Unblock IP

![Unblock-IP-Address-from-CSF](data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22229%22%20height%3D%22300%22%20viewBox%3D%220%200%20229%20300%22%3E%3Cfilter%20id%3D%22c%22%3E%3CfeGaussianBlur%20stdDeviation%3D%2255%22%20%2F%3E%3C%2Ffilter%3E%3Cpath%20fill%3D%22%23cecece%22%20d%3D%22M0%200h228v300H0z%22%2F%3E%3Cg%20filter%3D%27url(%23c)
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**Step 3:** By default, the form will automatically pre-fill your current public IP address, if this is the IP you want to unblock simply go ahead and click the “Check for IP Block & Remove Button”. If you are trying to unblock your client’s IP or some other [IP address,](https://host4geeks.com/knowledgebase/unblock-ip-from-firewall-for-managed-vps-dedicated-servers/) you may change the IP address in the field and click the same button.

![Unblock-IP-Address-from-Firewall](data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%221024%22%20height%3D%22264%22%20viewBox%3D%220%200%201024%20264%22%3E%3Cfilter%20id%3D%22b%22%3E%3CfeGaussianBlur%20stdDeviation%3D%2212%22%20%2F%3E%3C%2Ffilter%3E%3Cpath%20fill%3D%22%23fafafa%22%20d%3D%22M0%200h1024v264H0z%22%2F%3E%3Cg%20filter%3D%22url(%23b)
%22%20transform%3D%22matrix(4%200%200%204%202%202)%22%20fill-opacity%3D%22.5%22%3E%3Cellipse%20fill%3D%22%23c7c7c7%22%20rx%3D%221%22%20ry%3D%221%22%20transform%3D%22rotate(85.8%20-23.7%2038.7)%20scale(47.6309%2040.5186)%22%2F%3E%3Cellipse%20fill%3D%22%23fff%22%20rx%3D%221%22%20ry%3D%221%22%20transform%3D%22matrix(118.83428%2063.4516%20-39.29837%2073.59931%20158.4%2022)%22%2F%3E%3Cellipse%20fill%3D%22%23fff%22%20cx%3D%22158%22%20cy%3D%2231%22%20rx%3D%22101%22%20ry%3D%22214%22%2F%3E%3Cpath%20fill%3D%22%23dfdfdf%22%20d%3D%22M-4%2011l40%203%2025%2038z%22%2F%3E%3C%2Fg%3E%3C%2Fsvg%3E)