How to solve 500 Internal Server Error?

The 500 Internal Server Error is a very vague error. In addition to that, there are actually several different issues that can cause the 500 error message to appear. The error will appear to be as follows. What Causes a 500 Internal Server Error? If you’re seeing the above error message it means that the server […]

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How to login to a cPanel account from WHM?

There are many ways to login to your cPanel and if you are a Reseller or have a VPS/dedicated server with us then you can access any cPanel account from your WHM. Login to cPanel account is very simple through WHM and you do not need the cPanel username and password to log in. Please […]

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How to upload contents in your cPanel account using FTP?

Please follow the below steps to connect to your cPanel account using FTP. 1. Access any FTP client. I am using Filezilla FTP client to connect. 2. Go to File and click on Site Manager or click on the icon as shown in the below screenshot. 3. A new window will open and you have […]

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How to change the PHP Timezone in cPanel?

Sometimes you may notice an incorrect time in your PHP Script or Application, then what you desire. This is because by default all our servers are configured to use the default timezone of the server which is set based on where the server is physically located. However, every user can set their desired timezone via […]

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CloudLinux 500/503/508 Errors

This affects all Shared Hosting, Reseller Hosting, Semi-Dedicated Hosting & WordPress Hosting Clients. Shared and reseller servers run CloudLinux, an operating system that includes many features for optimizing shared hosting environments. Because shared and reseller servers host many accounts, an account using too many resources can lead to problems on the entire server. The most […]

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How to restore your files from backups?

This is valid for all Shared, Reseller, Semi-Dedicated & WordPress Hosting Clients. We provide daily backups with our shared, reseller, semi-dedicated & wordpress hosting services. These backups are taken on a nightly basis and kept for 7 days. Which means that at any given point of time you will be able to acess the past […]

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How to restore or download your full cPanel Backup?

This is valid for all Shared, Reseller, Semi-Dedicated & WordPress Hosting Clients. We provide daily backups with our shared, reseller, semi-dedicated & wordpress hosting services. These backups are taken on a nightly basis and kept for 7 days. Which means that at any given point of time you will be able to acess the past […]

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How to access your Server or VPS using Putty?

We provide root SSH access to our clients who have a VPS or Dedicated hosting service with us and jail shell access to our cPanel hosting services. While Linux and Mac both offer SSH clients as a part of their terminal or shell applications, windows don’t. For Windows users, we recommend using a free program […]

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How to disable mod_security for a cPanel user?

Steps to disable Mod Security in cPanel account for any domain. Step1. Login to your cPanel account . Step2. Find Mod Security plugin in the cPanel account present under the ‘SECURITY’ tab.   Step3. Open it and toggle ON or OFF for the domain you want. You can click on Disable button at the top […]

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